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Quick and easy change of dates to our travel policy, and better yet -- no wait in a phone queue!
I was happy that my claim was resolved favorably, but disappointed that it took intervention by my travel agent to get a favorable conclusion.
My Claim #TVLC71629820 has been pending since 3/11/2020. I received an email from Shannon on 3/28 asking for supplemental documents and I provided requested documents. Since then the claim is pending ...
Jennifer was helpful, professional, and knowledgable...a pleasure to work with
Roam Rite came through in the end, but after unnecessary delays caused by the employee who was dealing with the claim repeatedly failing to read or understand the circumstances described in the email ...
We have been totally impressed with your service. My wife fell down stairs while we were in NIce, France. She fractured four bones in her left ankle and left wrist which required 3 days of hospital ...
Your insurance product is well designed for our needs. We are most concerned with medical and evacuation coverage on our travels. Purchasing your coverage was easy and convenient over the internet ...
The last email from you asked for more paperwork, I sent it and am still waiting an answer.
We received a prompt reimbursement for our European cruise due to medical reasons. I figured it would be delayed to August or September due to the covid issues, but we received the checks in May. The ...
I have purchased Arch Roam Right travel insurance policies several times and have always enjoyed a good experience, even when I filed a claim. I just spoke with Kathy who was extremely helpful and pr ...
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