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    How to File a Claim

    You have four options for filing a RoamRight travel insurance claim: online, by fax, by mail, or by email. Choose the method that's best for you and follow the instructions below.

    File a Claim Online

    Want faster claim service? File online! You can also easily check the status of your claim and add any additional documentation like receipts and ticket information.

    Log in or sign up for access on the RoamRight website. You’ll need your RoamRight policy number and your date of birth to look up your policy and create a claim.

    Print and Complete Your Claim Form

    Choose the appropriate claim form from the list below. Not sure which one is correct? Call us toll-free, Monday – Friday, 9am – 5pm Eastern: 855-762-6252. We’ll email you the exact form you need.

    When you’ve completed your form, you can send it to us via mail, fax or email.

    By Mail:
    Claims Department
    Executive Plaza IV
    11350 McCormick Road, Suite 102
    Hunt Valley, MD 21031

    By Email:

    By Fax:

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    RoamRight’s travel insurance plans protect leisure, business, student, and group travelers with both domestic and international trips. RoamRight is a registered trade name and brand used by a unit of Arch Insurance Company, a provider of global travel insurance. Our staff and customer service representatives have the expertise to offer customers information about trip and medical insurance packages, travel planning, and coverage options.

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    Need Emergency Help?

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    Toll-free within the US 1-866-443-6971
    Collect outside the US: 1-603-328-1382

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    (M-F 8:30AM - 5:00PM ET)

    The RoamRight mark is used by Arch Insurance Company and owned by its parent company, Arch Capital Group (U.S.).
    All insurance products offered and underwritten by Arch Insurance Company. Click here for privacy notice.
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