How to File a Claim

You have four options for filing a RoamRight travel insurance claim: online, by fax, by mail, or by email. Choose the method that's best for you and follow the instructions below.

File a Claim Online

Want faster claim service? File online! You can also easily check the status of your claim and add any additional documentation like receipts and ticket information.

Log in or sign up for access on the RoamRight website. You’ll need your RoamRight policy number and your date of birth to look up your policy and create a claim.

Print and Complete Your Claim Form

Choose the appropriate claim form from the list below. Not sure which one is correct? Call us toll-free, Monday – Friday, 9am – 5pm Eastern: 855-762-6252. We’ll email you the exact form you need.

• Trip Cancellation Claim Form – For when you can’t take a trip due to a covered reason.
• Trip Delay Form – For when your trip is delayed for the number of hours specified on your policy.
• Trip Interruption Form – For when your trip is cut short for a covered reason.
• Baggage Claim Form – For when your baggage and personal effects are lost, stolen, delayed or damaged.
• Medical Expense Form – In cases where you need reimbursement of medical expenses incurred during travel.
• Rental Car Collision – For when an accident occurs in a rented vehicle.
• Accidental Death Claim Form – In cases where an accidental death has occurred.
• Accidental Dismemberment Form – In cases where a travel accident results in dismemberment.

When you’ve completed your form, you can send it to us via mail, fax or email.

By Mail:
Claims Department
RoamRight
Executive Plaza IV
11350 McCormick Road, Suite 102
Hunt Valley, MD 21031

By Email:
claims@roamright.com

By Fax:
443-279-2901