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    How to File a Claim

    You have four options for filing a RoamRight travel insurance claim: online, by fax, by mail, or by email. Choose the method that's best for you and follow the instructions below.

    First rate service and reliability

    5 stars

    We were forced to cancel a trip because a medical problem developed...we received checks for exactly the amount we expected. I would not hesitate to purchase travel insurance from RoamRight for future trips.

    - Marvin M.

    Read more reviews for RoamRight Claims.

    File a Claim Online

    Want faster claim service? File online! You can also easily check the status of your claim and add any additional documentation like receipts and ticket information.

    Log in or sign up for access on the RoamRight website. You’ll need your RoamRight policy number and your date of birth to look up your policy and create a claim.

    Print and Complete Your Claim Form

    Choose the appropriate claim form from the list below. Not sure which one is correct? Call us toll-free, Monday – Friday, 9am – 5pm Eastern: 855-762-6252 FREE . We’ll email you the exact form you need.

    When you’ve completed your form, you can send it to us via mail, fax or email.

    Best travel insurance!

    5 stars

    Easy filing claim and document submission. Very quick processing time and check was mailed within days as opposed to weeks.

    - Advait A.

    Read more reviews for RoamRight Claims.

    By Mail:
    Claims Department
    RoamRight
    Executive Plaza IV
    11350 McCormick Road, Suite 102
    Hunt Valley, MD 21031

    By Email:
    claims@roamright.com

    By Fax:
    443-279-2901

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    About RoamRight®

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    RoamRight’s travel insurance plans protect leisure, business, student, and group travelers with both domestic and international trips. RoamRight is a registered trade name and brand used by a unit of Arch Insurance Company, a provider of global travel insurance. Our staff and customer service representatives have the expertise to offer customers information about trip and medical insurance packages, travel planning, and coverage options.

    Contact Us

    Need Emergency Help?

    Call RoamRight's 24/7 Assistance Line
    Toll-free within the US 1-866-443-6971
    Collect outside the US: 1-603-328-1382

    RoamRight Customer Service
    Available 24/7
    1-800-699-3845

    RoamRight Claims
    (M-F 8:30AM - 5:00PM ET)
    1-855-762-6252

    The RoamRight mark is used by Arch Insurance Company and owned by its parent company, Arch Capital Group (U.S.).
    All insurance products offered and underwritten by Arch Insurance Company.
    Copyright © 2012 - 2017 Arch Insurance Company. All rights reserved.

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