Call RoamRight Toll-Free 
1-800-699-3845 Partner Portal

Get a Free Insurance Quote

Help protect yourself and your family while on vacation.

Get A Free Travel Insurance Quote 

Travel smarter with travel insurance from RoamRight. Get your free, no-obligation quote online today.

Traveler Dates of Birth: Explaination of Traveler Date of Birth

Claims Information

How RoamRight Claims Work

Understand the process and file a travel insurance claim with RoamRight.

Filing a Claim

You probably purchased your RoamRight travel insurance hoping that you would not have to file a claim, and yet something happened before or during your trip and you now need to reach our claims department.

The RoamRight claims team provides personalized service to each person filing a claim. You’ll be assigned a specific claims examiner to manage your claim. Take comfort in knowing you can call and ask to speak directly to this person anytime during normal business hours.

Claims are administered by Arch Insurance Company.

Contact Us

The RoamRight claims team is available Monday – Friday, 9am – 5pm Eastern, except holidays.

By Phone:
Toll-Free 855-762-6252

By Email:

By Fax:

By Mail:
Claims Department
Executive Plaza IV
11350 McCormick Road, Suite 102
Hunt Valley, MD 21031

The Company will be complying with the directives outlined in the attached bulletin from the Illinois Department of Insurance regarding the flooding disaster in the State of Illinois and specific to the counties of Alexander, Cass, Calhoun, Christian, Clinton, Cumberland, Douglas, Iroquois, Jackson, Jersey, Lawrence, Marion, Madison, Menard, Moultrie, Monroe, Morgan, Pike, Randolph, Richland, Sangamon, St. Clair and Vermilion.

If you are an Illinois consumer affected by this disaster and have any questions or concerns, you or your agent may contact the Company at (800) 817-3252.