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    Outstanding Customer Service

    The RoamRight customer service team's commitment to excellence is evident in every interaction they have with our travelers. From recommending a specific product to answering questions about coverage and claims, they are happy to help at any time.

    You can reach customer service by online chat, phone at 800-699-3845 or by email at customerservice@roamright.com.


    RoamRight Travel Insurance Reviews

    Customer Service is important at RoamRight Click here to read all RoamRight reviews.

    I didn't get to make any medical claims so I can't speak for this claim processing dept. However, their customer support dept was extremely helpful when I had cancel a duplicate policy. I could actually get to speak to a real person, based in the U.S, with minimal to no wait time was a great experience. I am hooked to RoamRight for my future needs. - Steve W.

    The customer service rep with whom I dealt was very helpful and informative and took care of my needs right away. She explained everything clearly and helped me with the best options for my mission trip. - Andrew C.

    It was very easy to get coverage for our needs. The customer representative was knowledgeable and helpful. Although we did not incur in any emergency that would have required assistance, i would recommend RoamRight and plan to use it in the near future. - Philip R.

    Everything about the service from making the first phone call to receiving the documents it was flawless. - George P.

    I found that the "chat" session feature was amazing. My RoamRight agent was professional and very knowledgeable. While I hadn't purchased the insurance plan yet, I do intend to. - Anne P.

    Click here to read all RoamRight reviews.

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    Travel smarter with travel insurance from RoamRight. Get your free, no-obligation quote online today.



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    About RoamRight®

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    RoamRight’s travel insurance plans protect leisure, business, student, and group travelers with both domestic and international trips. RoamRight is a registered trade name and brand used by a unit of Arch Insurance Company, a provider of global travel insurance. Our staff and customer service representatives have the expertise to offer customers information about trip and medical insurance packages, travel planning, and coverage options.

    Contact Us

    Need Emergency Help?

    Call RoamRight's 24/7 Assistance Line
    Toll-free within the US 1-866-443-6971
    Collect outside the US: 1-603-328-1382

    RoamRight Customer Service
    Available 24/7
    1-800-699-3845

    RoamRight Claims
    (M-F 8:30AM - 5:00PM ET)
    1-855-762-6252

    The RoamRight mark is used by Arch Insurance Company and owned by its parent company, Arch Capital Group (U.S.).
    All insurance products offered and underwritten by Arch Insurance Company.
    Copyright © 2012 - 2017 Arch Insurance Company. All rights reserved.

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