Categories > Protecting Your Travelers

Antimo Cimino of VoomagoThere is a big difference between being a tourist and being a traveler. Discover how one company, Voomago, encourages its traveler to have immersive experiences on their journeys.

Are you an idea machine?

Published on Wednesday, March 22, 2017
Share your travel ideas with RoamRightAt RoamRight, we're always looking for ideas and inspiration that will benefit our travel partners. Do you have something that you would like to share with our readers? We'd love to hear from you!

Spring Break and Travel Insurance

Published on Wednesday, March 15, 2017
Travel insurance and spring breakYou may think it's too late to buy travel insurance for spring break, but it's not. Find out what benefits your clients can get with last-minute travel insurance.

Why Voomago Uses RoamRight - and You Should Too

Published on Wednesday, February 15, 2017
Voomago Travel LogoRoamRight spoke with Antimo Cimino, a founder of Voomago Travel, to find out why he chose RoamRight as his company's travel insurance partner.

New Year’s Resolutions For Your Travel Agency

Published on Wednesday, January 11, 2017
Travel agencies should have new years resolutions too.We’re more than a week into the new year and while you may or may not be going strong on your personal resolutions, how are you doing on your business resolutions? Have you made any plans or set any goals for your agency? Here are a few ideas that may help your travel agency – and your travelers – in 2017.
Find out how to help your clients during a medical emergency abroadYour clients most likely do not have a hospital visit on the agenda for their trip abroad, but it is something that they - and you - should be prepared for in the event an unfortunate accident or sickness happens them while on the road.

Here we'll share what your clients should do to prepare for their trip and what to do during and after an emergency visit to the hospital.

Travel Insurance and Natural Disasters

Published on Wednesday, November 16, 2016
Travel insurance protects against natural disastersWhen planning a trip, the possibility of a natural disaster striking is often overlooked or minimized. Sure, your travelers might make contingency plans if they’re booking a Caribbean cruise during hurricane season or flying through Chicago during winter, but what about the disasters that aren’t predictable - like an earthquake or volcano? How can your travelers plan for those?

In short, make sure your clients have a good travel insurance policy that covers against natural disasters. The types of situations covered and the type of coverage itself will vary from provider to provider, so it’s important to understand the ins and outs of the policies you sell to your travelers.
Destination weddings always need travel insuranceA wedding is supposed to be the happiest day of a couple’s lives, surrounded by their friends, family, and loved ones to celebrate and enjoy the day. For destination weddings, all of the guests, including the bride and groom have to travel, but the triptoabeautifullocation is a special event in itself. Except, what if something goes wrong?

[Infographic] What Do Travelers Say About RoamRight?

Published on Wednesday, October 12, 2016
How do travelers describe RoamRight?At RoamRight, it is all about customer experience. See how RoamRight ranks among competitors on review sites such as TrustPilotSquareMouth, and InsureMyTrip. You can also find some of our favorite reviews as well as some other fun information about what travelers online are saying about their RoamRight experience.

Does Travel Insurance Cover Terrorism?

Published on Wednesday, September 28, 2016
Find out how RoamRight travel insurance covers terrorismTerrorism is becoming a real concern for travelers and travel planners. Find out how your clients can protect their trips with RoamRight travel insurance. What happens if an attack occurs before they leave home? Or worse - while they are on their trip?

What Happens If You Offer Travel Insurance 100% of the Time

Published on Wednesday, September 21, 2016
Offering travel insurance with every booking can help boost your bottom line.Offering travel insurance should be as much the part of your booking process as getting your client’s name and birthday: You should do it for every client you sell to.

Find out what may happen to your bottom line if every client you booked bought travel insurance through you.

How to Help Your Baby Boomers Stay Protected With Travel Insurance

Published on Wednesday, September 7, 2016
Baby boomers need travel insurance. Ask any travel agent or tour provider which demographic makes up the majority of their travelers, and they’ll say Baby Boomers. Baby Boomers are over the age of 55, generally with an empty nest and near retirement. This demographic is traveling, and traveling a lot, because they finally have the time and money to do so.

Don’t Assume Your Clients See The Value In Travel Insurance

Published on Wednesday, August 31, 2016
Make sure you clients see the value of travel insurance.How do you offer travel insurance to your customers? Do you have a frank conversation with them about its value? Or do you just include it as a brochure in the package of information you give them?

If you aren’t speaking directly to your clients about travel insurance, you are missing out on a valuable opportunity. The truth is, in the U.S., travelers may not always see the need for insurance. As their travel agent, you may need to make the caseforthem. Find out how.

5 Reasons Why Generation X Should Buy Travel Insurance

Published on Wednesday, August 24, 2016

5 Reasons Gen X Travelers Need Travel InsuranceWhile  Millennials are the fastest growing demographic of travelers and value experiences over material things, Generation X consumers are more likely to prioritize family life and togetherness. Deep into their career phase of life, Gen Xers have commitments that pull them in any number of directions – work, family, business travel, and home ownership – all competing for quiet time and leisure travel. So when this demographic takes a trip, the time is precious and cherished. 

This post features tips to help Gen X travelers insure their future trips. 

How RoamRight Helps Your Clients During A Time Of Chaos

Published on Wednesday, June 22, 2016
RoamRight reaches out to your travelers by email in an emergency.When a significant event occurs that is likely to impact travelers and travel plans, RoamRight has two ways of reaching out to travelers: through our mobile app and by email.

Proactively contacting travelers in an emergency reassures them that we are here to care for them. Find out more about this exciting service from RoamRight.

How To Sell Travel Insurance To Millennials

Published on Wednesday, June 15, 2016
Millennials are traveling, and they need travel insuranceMillennials are everywhere and businesses across pretty much every industry have had to alter their sales tactics to appeal to this new demographic. This generation of travelers is one of the fastest growing segments in the industry, making up a fifth of all global travelers. Millennials love to travel, have money to spend and, most importantly, make decisions in an entirely different manner than their predecessors.
Travel insurance for hurricanes should be purchased earlyUnlike other natural disasters, hurricanes are slightly more predictable and travelers can get information about the storm ahead of time. This makes travelers a bit more confident in their travel plans. However each year, RoamRight sees a handful of travelers who opted out of insurance – until it was too late.

If you have travelers going anywhere along the Atlantic Coast, the Gulf of Mexico or the Caribbean, they should be prepared.
Save time by using RoamRight's abandoned quote emails.Chasing down travel insurance quotes is time consuming. Let RoamRight do the work for you! Find out how you can use RoamRight to remind your travelers to buy travel insurance before their next trip.

Why You Need To Offer Your Clients Travel Insurance ASAP

Published on Wednesday, May 4, 2016
Travel insurance should be bought earlyIn an unofficial survey, the RoamRight customer service team said that if they could get people to understand one thing about their travel insurance, it would be to buy early. Ideally, travel insurance should be purchased at the same time as the first deposit is made on a trip. Waiting could mean missing out on valuable benefits.

Why One Agent Chose RoamRight Travel Insurance

Published on Wednesday, April 20, 2016
Soul at Sea cruises is a RoamRight partner.Amber Young at Soul at Sea cruises gives us insight as to why she chose to become a RoamRight partner. She also gives advice on how you too can make the most of offering RoamRight travel insurance to your clients.

Tips for Choosing a Vacation Rental

Published on Wednesday, April 13, 2016
Tips for choosing a vacation rental homeRenting a vacation home is growing in popularity for travelers who prefer the sanctuary of a private home over the sometimes chaotic schedule of large hotels and resorts. Talk with your clients about their lifestyle and previous vacation experiences to see if this is something they might like.
Overcoming objections to travel insurance USAYour travelers may think they can skip the travel insurance if they are staying in the United States. After all, they’ll be in their home country with quality medical care. And many places offer refunds for cancellations, so why should they spend money on a travel insurance USA plan?

Here are a few common objects agents may hear when talking about travel insurance for domestic trips, and how you can address them.

Diving Vacations - What To Know Before The Trip

Published on Wednesday, March 30, 2016
SCUBA diving insurance is important for any dive vacation.

Diving vacations, whether it’s the entire trip or just a day’s activity, are increasingly popular but it’s important that your clients are informed before embarking on a tropical diving trip. Smart travel agents and tour operators understand the importance of preparing their clients for this unique vacation style, whether it’s recommending a local dive center to refresh skills or become certified before leaving home. Here are just a couple of the many you’re your scuba divering clients should consider in order to avoid complications and insure their health and well-being on a vacation that includes a fair amount of diving.

Ski Vacation Safety for RoamRight

Published on Wednesday, March 16, 2016
Review these safety tips with your clients when you plan their ski and snowboarding vacations.A wonderful, weeklong ski vacation is something many individuals and families look forward to all year. They come to you, their travel expert, for the best air fares, condo prices and packages, as well as information on special events and other activities in an effort to plan the best snow-packed getaway possible.

But too often, they overlook some of the simplest things that can be done to ensure a great mountain vacation. Offer these simple steps and words of wisdom for before and during their trip to ensure your clients minimize risk of injury and illness.

Keep Your Travelers Traveling

Published on Wednesday, March 2, 2016
5 Ways to Reassure Your TravelersIn the recent past, we've seen events that make many travelers question whether or not it’s safe to even leave home. People acknowledge that these events scare them, but they don’t want to miss out on the opportunities that travel presents.

RoamRight can show you how to help your clients protect themselves, gain "travel" peace of mind, and keep traveling.

Agent Insights: Wish You Were Here Vacations

Published on Wednesday, February 10, 2016
Wish You Were Here Vacations - Katina BradleyKatina Bradley, of Wish You Were Here Vacations, talks about why she loves travel and why she recommends RoamRight travel insurance.

The Zika Virus and the Travel Community

Published on Wednesday, February 3, 2016
Caribbean IslandThe Zika virus is having a significant impact on the travel community. Honeymoons, babymoons, and vacations are all being rescheduled or postponed because of the fear of infection. In fact, our assistance provider, On Call International conducted a survey which found that up to 64% of Americans would cancel their trip because of the virus.

The Time is Now

Published on Wednesday, January 27, 2016
snowstormIn the wake of Winter Storm Jonas, it’s the perfect time to talk to your clients about travel insurance.

The East Coast came to a standstill this week as Winter Storm Jonas brought record-breaking snowfalls. More than 13,000 flights were delayed or cancelled, rail service was shutdown, and major interstates were closed. While governments worked hard to keep their cities moving, many travelers found that they would not be moving for a while.

Is It Covered? II

Published on Wednesday, January 20, 2016
questionThis post continues our series “Is it covered?” Carefully evaluating plan information and coverage to help assure travelers that they are protected for possible mishaps or issues specific to their circumstances is critical for travel professionals. In this series we will review different scenarios that may challenge your insurance knowledge, and in so doing sharpen your skills for assisting your travelers and determining the best coverage choices.

5 Ways to Reassure Your Travelers in an Uncertain World

Published on Wednesday, January 13, 2016
5 Ways to Reassure TravelersIn the aftermath of Paris and other terrorist attacks, how do you reassure your travelers that it’s okay to keep traveling? This webinar can help you learn how to keep your clients traveling!
use video

Adding a video to your website can increase the sales - and therefore your earnings - from travel insurance. It's easy to do, too! Simply follow these steps to embed a travel insurance video to your site.

Travel Topics People Are Talking About as 2015 Winds Down

Published on Wednesday, December 23, 2015
2015 Travel TopicsWith the increase in end-of-the-year travel, there’s also a increase in buzz in the travel industry. Here are some headlines that have caught our attention in the past few weeks.

The Mobile Phone as a Travel Tool

Published on Wednesday, December 16, 2015
cell phoneAccording to Pew Research*, as of October 2014, 90% of American adults own a cell phone. So how can you make supporting your travelers easier and their journeys proceed more smoothly by leveraging this piece of equipment? We’ve compiled a list of some of the best travel-related apps and a few other useful resources that you can share with your clients.

Is It Covered?

Published on Wednesday, December 9, 2015
questionIn an uncertain world, travelers purchase travel insurance to have peace of mind that they are covered financially and/or medically when they travel. In this series we will review different scenarios that may challenge your insurance knowledge, and in so doing sharpen your skills for assisting your travelers and determining the best coverage choices.

In The Wake Of Terror: How To Prepare Your Travelers For Next Time

Published on Wednesday, November 18, 2015

Paris, France, is a top destination for touristsIt was every traveler’s worst nightmare. Last Friday, a series of coordinated terrorist attacks took place in Paris, France. Everyday people, doing everyday things – some who were far from home - were suddenly victims of horrific violence. As news came out,the death tolls continued to rise: 129 people died and more than 340 were injured.

Understanding travel insurance

In a perfect world, travelers might be required to take a test after buying travel insurance, just to be sure they know what they have.  Major misconceptions, leading to disappointment down the line when an inappropriate claim is made and rejected mightbe eliminated…if they could be forced to take that test.  Stop right there, and that strategy is riddled with customer un-friendly problems.  While sellers of travel might want to ensure that travelers understand their coverage, we all know that readingpolicies is about as interesting as watching paint dry.  Still, if those who sell travel protection do a good job of selling it in the first place, understanding comes naturally.

Don't Let Travel Insurance be an Afterthought

Published on Tuesday, October 20, 2015
Protect your trip with travel insurance

For many travel agents and tour operators, it seems like offering travel insurance is a postscript – it’s presented as an add-on once the trip is booked. In the same way someone may say: Would you like fries with that?, you can hear it being said: Would you like travel insurance with that?

Trust us – this is not the most effective way to sell travel insurance.

Check-a-Box Versus Third Party Coverage

Published on Tuesday, October 13, 2015
Regardless of which travel product we speak of, almost all will include an option to add travel protection just by checking a box. It’s the easy way to include some kind of coverage, which might make some sense. Still, the notion that some ‘coverage is better than no coverage’ can be misleading if not a critical error.

What to Do When Crisis Hits Your Client's Trip

Published on Tuesday, September 29, 2015
travel crisis cancelledHaving travel protection provides a bit of security to travelers, knowing if something goes wrong and that something is covered, things will turn out better for them.  Still, travelers don’t want anything to go wrong. But, the mere fact that they bought travel protection in the first place can be a measure of how important it is to them that everything goes smoothly.

Extreme Adventure - What Your Clients Should Know Before They Go

Published on Tuesday, September 22, 2015
adventure_flying

When planning any trip, anywhere in the world, most travelers come prepared. They take along appropriate clothing; think about where they will be going and what they will be doing when they get there. While up-front costs are well defined, they try tobudget for expenses along the way too. That’s on any business or pleasure trip. The world of Adventure Travel can have some dramatic outcomes, demanding special attention be paid to everything from travel gear to travel protection. Some of that attentionis obvious and easy to define, some not so much.

Four Tours Perfect For Travel Insurance

Published on Tuesday, September 8, 2015
RoamRight's technology helps your travelers.

The easy answer to which tours are most apt to be a good fit and easy sale for travel protection will include travel to ‘hot spots’.  Areas of political, economic or civil unrest come to mind.

RoamRight helps in an emergency

You never know when a medical emergency will occur, and when you rely on Medicare for insurance, understanding your coverage is essential before you travel internationally.

Supporting Your Travelers Around the World

Published on Tuesday, August 25, 2015
RoamRight helps you protect your travelers.

Taking responsibility for travelers anywhere in the world is a big charge. You want to provide the best travel experience for your clients, while protecting them from the risks that are inherent with travel. One way to do that is to make sure their travel insurance needs are met.

Hurricanes - What You Should Know About Insurance Coverage

Published on Tuesday, August 18, 2015
Make sure your travelers are protected during hurricane season.We buy travel insurance for a number of really good reasons, many of which provide easy to understand assurance that if something goes wrong, we’re covered. Not so easy to understand is insurance against ‘acts of God,’ which includes hurricanes, floods, earthquakes and probably volcano eruptions.

The Travel Insurance Critical Point

Published on Wednesday, July 29, 2015

The title of this article suggests that there is a perfect time in the selling process for travel agents to recommend buying travel insurance, and indeed there is. But no one formula for success will convert that effort into a sale. That process begins well before the booking even occurs.

To try slipping in “Shall I add the travel insurance?” when gathering required booking details works well for some travel agents. They are happy with their results and see no reason to change what works. But I would almost guarantee you that the percentage of clients taking them up on the offer is far less than agents who make a point of going about the entire topic of travel insurance in a more engaging way.

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