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Help File a Claim

  • You can provide your travelers with direction on how to file a claim with RoamRight. They have four different options: online, by mail, by fax, and by email. It’s likely your travelers will initiate a claim on their own, but if they request your help, you can give them some guidance.

    Filing a claim online is the most efficient way to start the process. Your travelers can then upload copies or receipts and other supporting documents.

    Your travelers will need to log inor sign up for accesson the RoamRight website. They’ll need their RoamRight policy number and date of birth to look up the policy and create a claim.

    If they prefer to complete traditional form, you can send them the link to the appropriate form. These forms are also available in your RoamRight Partner Portal.

  • RoamRight Claim Forms

  • When the form is completed, it can be sent to us via mail, fax, or email.

    By Mail:
    Claims Department
    RoamRight
    Executive Plaza IV
    11350 McCormick Road, Suite 102
    Hunt Valley, MD 21031

    By Email:
    claims@roamright.com

    By Fax:
    443-279-2901

Check the Status of a Claim

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