Published on Wednesday, November 25, 2015
Imagine you have a client who decided to give his mom a birthday
surprise with a vacation to Italy! The whole family is excited and the
trip has been going exactly as planned. Then something happens that
you’ll never forget: The mom has a stroke and is hospitalized. What
would you do?
Published on Wednesday, November 18, 2015
It was every traveler’s worst nightmare. Last Friday, a series of coordinated terrorist attacks took place in Paris, France. Everyday people, doing everyday things – some who were far from home - were suddenly victims of horrific violence. As news came out,the death tolls continued to rise: 129 people died and more than 340 were injured.
Published on Tuesday, November 10, 2015
Five airports are testing mobile passports. If you or your travelers
have gone through Seattle-Tacoma, San Francisco, Chicago O’Hare,
Atlanta’s Hartsfield-Jackson, or Miami International, you may have seen
them. The idea is to move travelers through customs faster by making
the passport process digital. In fact, with a mobile passport, travelers
can submit their information to customs as soon as they can use their
cell phones upon landing. So how does it work?
Published on Tuesday, November 3, 2015
In a perfect world, travelers might be required to take a test after buying travel insurance, just to be sure they know what they have. Major misconceptions, leading to disappointment down the line when an inappropriate claim is made and rejected mightbe eliminated…if they could be forced to take that test. Stop right there, and that strategy is riddled with customer un-friendly problems. While sellers of travel might want to ensure that travelers understand their coverage, we all know that readingpolicies is about as interesting as watching paint dry. Still, if those who sell travel protection do a good job of selling it in the first place, understanding comes naturally.