When a traveler’s fall while in Kenya left him with a fractured hip that required surgery, Arch RoamRight made arrangements to get him the care he needed.
How It Happened
In December 2017, the insured -- a male in his seventies -- fell while traveling in Kisumu, Kenya, resulting in a left hip fracture that left him unable to walk. He was taken to a regional hospital in Kenya where it was determined that he would require surgery to repair the fracture. However, since the local hospital did not have the appropriate facilities or expertise needed to complete the surgery, the insured needed to be moved to a hospital that could support the surgery as well as the post-surgical recovery.
Injuries sustained in remote areas can present significant challenges in terms of stabilization, treatment and evacuation, if necessary. Local facilities are often not prepared for complex injuries or illnesses, making evacuation to more populous, well served areas a more pressing requirement. Travelers can be left stranded far from home with limited transportation options and support, facing exorbitant out of pocket expenses and the added stress of coordinating treatment and transportation.
The insured’s condition was monitored locally for several days until he was stable enough to fly. He was relocated to Nairobi, Kenya, where he received a nurse escort who accompanied him on a return flight to his home state. During his flight, his condition was monitored continuously by his nurse escort.
Once home, the insured received the necessary surgery and treatment.
Cost of travel insurance policy: $153*
Amount covered by travel insurance: $37,000
The Bottom Line
Fortunately, most travelers will not experience such a situation. However, for the rare occurrence of a significant medical emergency while traveling, the savings add up quickly.
Arch RoamRight Travelers Are Prepared
Travelers who use travel insurance from Arch RoamRight have a number to call to get the help they need in these situations. Being a prepared traveler means knowing what to do in an emergency. Call Arch RoamRight at 800-699-3845 for more information or to purchase your travel insurance policy today.
*Coverage costs vary based on age, trip length, and benefits selected. Based on a true story. Some details have been changed for privacy.