NEWS & VIEWS | ARCH ROAMRIGHT

How Arch RoamRight Helps Travelers Navigate the Unexpected

September 08, 2025
Woman taking selfie while skiing

Travel insurance can sometimes feel like an abstract concept — until something goes wrong. While it’s easy to overlook, coverage can become essential in moments of disruption. At Arch RoamRight, we hear from travelers who experienced the value of their policy firsthand.

Here are three examples that show how Arch RoamRight helps turn travel complications into manageable situations.

✈️ A Trip Interrupted by Illness — Covered

The Situation:
A couple traveling from Florida to California had to cut their trip short after one of them became seriously ill just days into the vacation. The emergency required hospitalization and immediate return home.

How Arch RoamRight Helped:
Their Arch RoamRight policy included Trip Interruption and Emergency Medical Insurance. These benefits helped reimburse them for the unused portion of their trip, medical costs incurred during their stay and return flight arrangements.

The Outcome:
They received their reimbursement within weeks, and our claims team guided them through the entire process.

🧳 Lost Luggage in Transit — Support When It Matters

The Situation:
A solo traveler flying to Colorado for a ski trip arrived, but their luggage — including essential winter gear — did not. It took over 48 hours for the airline to locate and return the bag.

How Arch RoamRight Helped:
Because the traveler had purchased a plan with Baggage Delay Coverage, Arch RoamRight reimbursed the cost of replacing essentials such as clothing, toiletries and a temporary set of ski gear.

The Outcome:
The traveler was able to enjoy most of the trip as planned.

🌪️ Natural Disaster Disrupts a Dream Vacation — A Plan Pays Off

The Situation:
A family of four planned a trip to Hawaii, but days before departure, a major tropical storm forced their hotel to close. Flights were still operating, but their accommodations and excursions were canceled.

How Arch RoamRight Helped:
Their Trip Cancellation Coverage included protection for weather-related events. They filed a claim for their non-refundable costs and were reimbursed under the terms of their plan.

The Outcome:
They rescheduled their vacation and used their reimbursement to rebook later in the year.

🎯 Why These Stories Matter

These examples aren’t extreme outliers, they’re scenarios that everyday travelers face. Trip cancellations, delays, lost baggage and medical emergencies can happen whether you’re headed across the country or around the world.

Arch RoamRight’s policies are designed to support travelers during those disruptions, offering coverage options and 24/7 assistance. More than that, our claims and customer service teams are trained to make the process as smooth and responsive as possible.

📌 A Note on Coverage

These stories reflect typical claims and outcomes, but coverage always depends on the specifics of your policy. Travelers are encouraged to read their plan documents and understand the terms and benefit limits before departure.

🧳 Travel With Support You Can Count On

Travel is unpredictable, and that’s exactly why travel insurance exists. Whether it’s a delayed bag, a disrupted trip, or an emergency medical situation, Arch RoamRight is here to help you stay on track.

Want to see what’s available for your next trip?
Get your travel insurance quote from Arch RoamRight today.

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