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Customer service is friendly, helpful and transparent. Everything they told me proved to be true, whichever agent I spoke with provided guidance and advice in a friendly manner. Wait time to speak wi ...
Fortunately we did not have and problems. We did not have to use your services. They were very expensive but provided us peace of mind! Thank you, Linda Knapp
Every time I have had to call Gate 1 or Arch Insurance I have been impressed that I can speak to a human rep without navigating some kind of phone menu that is designed to make me give up and hang up ...
Very nice and professional
Darlene was very kind and had the correct information instantly to answer my question. In fact, everyone there has been very thoughtful and knowledgeable throughout this process, which was a difficu ...
Your customer service representative was very knowledgeable about your product
Arch’s Roam Right is easy to purchase, and the cost is reasonable. The benefits are good. A traveler is protected.
Helen was very helpful and informative, we have nine people going on our trip, and she broke it down into understandable portions
She listened to me and finally verified that my documents were good for my claim so hopefully she us correct. She also is going out if her way to help my traveling partner who us also having trouble ...
I always use Roamright for my international travel. I fortunately have never had a travel issue that resulted in a claim, but obtaining a quote and policy is so quick and easy. And the peace of m ...
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