Frequently Asked Travel Insurance Questions
What does Arch RoamRight travel insurance typically cover?
Arch RoamRight travel insurance helps cover trip cancellations, interruptions, medical expenses, emergency evacuation, lost or delayed luggage, travel delays and provides 24/7 assistance services during your trip.
When should I purchase my Arch RoamRight travel insurance?
We recommend purchasing your Arch RoamRight travel insurance shortly after booking your trip. Early purchase helps ensure the widest range of coverage options, including trip cancellation benefits.
Can I buy Arch RoamRight travel insurance after booking my trip?
Yes, you can purchase Arch RoamRight travel insurance after booking your trip. However, certain benefits like coverage for pre-existing medical conditions require early purchase following your initial trip payment.
Does Arch RoamRight cover COVID-19?
Yes, Arch RoamRight includes specific coverage options related to COVID-19, including medical expenses, trip cancellation or trip interruption. Please review your policy details carefully for specific inclusions.
Are pre-existing medical conditions covered by Arch RoamRight?
Arch RoamRight offers an exclusion waiver for pre-existing medical conditions if the policy is purchased within 14 or 21 days after your initial trip deposit. Check your specific policy terms for detailed conditions and requirements.
How do I file a claim with Arch RoamRight?
You can file a claim easily through the Arch RoamRight website or by contacting our dedicated claims support team. Ensure you have all relevant documents, including receipts and medical records, to streamline the claims process.
What if I require medical assistance during my trip?
Arch RoamRight provides 24-hour emergency medical assistance. Immediately contact the emergency assistance number listed in your policy documentation for prompt support.
Can I get a refund on my Arch RoamRight policy if I cancel my trip?
Arch RoamRight policies offer a free-look period, typically within 14 days of purchase, during which you may cancel for a full refund, provided you haven’t begun your trip or filed a claim.
Does Arch RoamRight insurance cover adventure sports or high-risk activities?
Arch RoamRight offers specialized coverage for various high-risk and adventure activities. Standard policies may exclude certain activities, so please verify your chosen plan’s coverage options.
Can I extend my Arch RoamRight policy while traveling?
Extensions may be available depending on your policy. To request an extension, please contact Arch RoamRight customer service before your original coverage expires.
What documents should I carry with me while traveling?
Always travel with your Arch RoamRight insurance policy details, emergency contact information, personal identification and any pertinent medical documentation.
What do I do if my baggage is lost or delayed?
Immediately inform your airline, obtain written documentation of the incident, and then contact Arch RoamRight to initiate the claim process.
For more information about the best plan for your travel needs, contact our licensed, highly-rated customer service team at