Arch RoamRight Claims
At Arch RoamRight, we strive to make the claims process straightforward and supportive, ensuring a seamless experience during a potentially challenging time. Our dedicated claims team is committed to assisting you efficiently.
How to File a Claim
Follow these simple steps to initiate your claim:
Step
Gather Documentation:
- Policy number
- Receipts for claimed expenses
- Documentation of your travel plans
- Medical or incident reports (if applicable)
Step
Submit Your Claim:
- Complete the online claim form through our secure claims portal.
- Alternatively, you may request a pdf claim form, then submit via email or mail.
Step
Claim Review:
- Our expert claims specialists will promptly review your submitted documentation.
- Additional information may be requested to accurately process your claim.
Step
Claim Status Updates:
- Monitor your claim status anytime through our online portal. All you need is your Claim Number, First and Last Name.
- You’ll receive timely email notifications regarding important updates.
Need Assistance Navigating the Claims Process?
Watch our informative video for insight into each step of the claims process, from initial submission to the final resolution.
Claims Support
If you need assistance or have questions regarding your claim, our dedicated customer support team is here to help:
Hours: Monday – Friday, 8:30 AM – 5:00 PM ET
We are here to ensure your claim experience with Arch RoamRight is clear, efficient and supportive.