Call RoamRight Toll-Free 1-800-699-3845

Claims Information

You probably purchased your RoamRight travel insurance hoping that you would not have to file a claim, and yet something happened before or during your trip and you now need to reach our claims department.

The RoamRight claims team provides personalized service to each person filing a claim. You’ll be assigned a specific claims examiner to manage your claim. Take comfort in knowing you can call and ask to speak directly to this person anytime during normal business hours.

Claims are administered by Arch Insurance Company.

Contact Us

The RoamRight claims team is available Monday – Friday, 9am – 5pm Eastern, except holidays.

By Phone:
Toll-Free 855-762-6252

By Email:

By Fax:

By Mail:
Claims Department
Executive Plaza IV
11350 McCormick Road, Suite 102
Hunt Valley, MD 21031

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RoamRight’s travel insurance plans protect leisure, business, student, and group travelers with both domestic and international trips. RoamRight is a registered trade name and brand used by a unit of Arch Insurance Company, a provider of global travel insurance. Our staff and customer service representatives have the expertise to offer customers information about trip and medical insurance packages, travel planning, and coverage options.

Contact Us

Need Emergency Help?

Call RoamRight's 24/7 Assistance Line
Toll-free within the US 1-866-443-6971
Collect outside the US: 1-603-328-1382

RoamRight Customer Service
Available 24/7

RoamRight Claims
(M-F 8:30AM - 5:00PM ET)

The RoamRight mark is used by Arch Insurance Company and owned by its parent company, Arch Capital Group (U.S.).
All insurance products offered and underwritten by Arch Insurance Company.
Copyright © 2012 - 2015 Arch Insurance Company. All rights reserved.

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