Call RoamRight Toll-Free 1-800-699-3845


Report a Claim

RoamRight wants to make your claims process as efficient as possible. Our claims professionals have extensive experience handling travel insurance claims and are dedicated to providing customized, responsive customer service to each insured.

If you need to file a claim, have a question regarding a filed claim or are following up on a processed claim, please contact us using the information below. You can also download a claim form to help expedite the process.

Claims Department
Executive Plaza IV
11350 McCormick Road, Suite 102
Hunt Valley, MD 21031

Phone: Toll-Free 855-762-6252

Fax: 443-279-2901


Claims are administered by Arch Insurance Company.

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About RoamRight®

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RoamRight’s travel insurance plans protect leisure, business, student, and group travelers with both domestic and international trips. RoamRight is a registered trade name and brand used by a unit of Arch Insurance Company, a provider of global travel insurance. Our staff and customer service representatives offer customers expert information about trip and medical insurance packages, travel planning, and coverage options.

Need Emergency Help? Call RoamRight's 24/7 assistance line: Toll-free within the US | Collect outside the US: 1-603-328-1382
RoamRight Customer Service (M-F 8:30AM - 9:00PM ET): 1-800-699-3845 | RoamRight Claims (M-F 8:30 - 5:00 ET): 1-855-762-6252

The RoamRight mark is used by Arch Insurance Company and owned by its affiliate, Arch Capital Group (U.S.).  All insurance products offered and underwritten by Arch Insurance Company.

Copyright © 2012 - 2014 Arch Insurance Company. All rights reserved.

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