Welcome to the Travel Insurance Learning Center

Not only can RoamRight help protect your clients while they travel, but we can also help your clients find the perfect travel destination for them and their travel needs.

In this blog post, learn how RoamRight's Travel Destination pages can provide useful information for travelers, as well as providing details that help them to choose if traveling to that country is right for them. 

It’s a digital world and video is winning. Videos are keeping the attention of an audience that is being inundated by dozens of other stimuli, and even eliciting emotion. 

Military families have unique needs when it comes to travel insurance. What if orders are changed? Or someone is called to duty? Find out how RoamRight's plans address these issues for this valuable segment of our society.

Spring and Summer are the top travel seasons every year. But where does everyone go? Top travel insurance provider RoamRight explores the most and least visited locations over this past travel season, and where the hottest locations will be for the fall.

From France to American Samoa, to United Kingdom to St. Helena, RoamRight travelers went to many different places this summer travel season. 

While  Millennials are the fastest growing demographic of travelers and value experiences over material things, Generation X consumers are more likely to prioritize family life and togetherness. Deep into their career phase of life, Gen Xers have commitments that pull them in any number of directions – work, family, business travel, and home ownership – all competing for quiet time and leisure travel. So when this demographic takes a trip, the time is precious and cherished. 

This post features tips to help Gen X travelers insure their future trips. 

Iceland’s cool climate is getting a lot of hot attention right now. With the introduction of a low-cost airline offering non-stop, direct flights from many East Coast cities to Reykjavik, more travelers have Iceland in their horizon than ever before. 

We all want to be as helpful as possible when guiding our travelers in booking a trip. Purchasing travel insurance for them is one important step in ensuring you are doing everything possible to provide your customers with the best service possible. 

However, there is one important thing that many agents do that can actually hamper their travelers’ experiences – and their future travel insurance sales: Using your own email address to buy the RoamRight policy instead of your client’s email. 

RoamRight offers a suite of benefits and perks for insured travelers that they only are able to access if their own email address is the one associated with the purchased policy. 

Read this post to find out about the latest changes to this travel insurance product that is great for travelers taking multiple trips each year.

In 2016, the United States National Parks Service is celebrating its 100th birthday with celebrations all across America in some of the best parks and recreation areas found anywhere in the world. Discover some of the most-forgotten yet most-interesting National Parks in the U.S. and some of the amazing activities travelers can experience. 

Additionally, learn what additional travel insurance travelers may need when visiting a specific park. See what National Park activities may require RoamRight's Adventure Plan or Hazardous Sports add-on. 

Millions of people every day are using online services like Airbnb and Uber to make travel easier. These services are beginning to replace traditional travel necessities such as hotels and public transportation, staples of many travel insurance plans. 

But with Airbnb and Uber becoming more mainstream, how are travel insurance policies designed to help protect the travelers using these services?

Since the United States placed an embargo on Cuba in 1960, Cuba has been a bit of a mystery to U.S. travelers. Now, with travel and economic sanctions being eased, U.S. citizens can now legally travel to Cuba through certain channels.

Unlike booking travel to most other countries, sending travelers to Cuba is a bit different. Here are some helpful tips that travel agents should know in preparation for the American tourist rush to Cuba. 

Diving vacations, whether it’s the entire trip or just a day’s activity, are increasingly popular but it’s important that your clients are informed before embarking on a tropical diving trip. Smart travel agents and tour operators understand the importance of preparing their clients for this unique vacation style, whether it’s recommending a local dive center to refresh skills or become certified before leaving home. Here are just a couple of the many you’re your scuba divering clients should consider in order to avoid complications and insure their health and well-being on a vacation that includes a fair amount of diving.

Inspired by books like Cheryl Strayed’s Wild and Bill Bryson’s A Walk in the Woods, and the movies based on these books starring Reese Witherspoon, Robert Redford, and Nick Nolte, your clients may be asking about vacations where hiking is part of the experience.

Adding a video to your website can increase the sales - and therefore your earnings - from travel insurance. It's easy to do, too! Simply follow these steps to embed a travel insurance video to your site.

It was every traveler’s worst nightmare. Last Friday, a series of coordinated terrorist attacks took place in Paris, France. Everyday people, doing everyday things – some who were far from home - were suddenly victims of horrific violence. As news came out,the death tolls continued to rise: 129 people died and more than 340 were injured.

In a perfect world, travelers might be required to take a test after buying travel insurance, just to be sure they know what they have.  Major misconceptions, leading to disappointment down the line when an inappropriate claim is made and rejected mightbe eliminated…if they could be forced to take that test.  Stop right there, and that strategy is riddled with customer un-friendly problems.  While sellers of travel might want to ensure that travelers understand their coverage, we all know that readingpolicies is about as interesting as watching paint dry.  Still, if those who sell travel protection do a good job of selling it in the first place, understanding comes naturally.

Agents spend a great amount of time tending to existing clients. Indeed, that function is a big part of retaining those clients and the time is well spent. But what about identifying and gaining new clients?  How do agents today grow their business fortomorrow? Word-of-mouth recommendation from happy travelers goes a long way but is limited to a small circle of their friends. Traditional forms of advertising might bring potential clients but the return on that investment is often elusive. Still, thosetraditional methods of engaging existing and potential clients are well defined as opposed to the vast, unknown world of the Internet, social media and blogging, right? Actually, ‘wrong’ is the correct answer, as mainstream business is finding its placein cyberspace.

For many travel agents and tour operators, it seems like offering travel insurance is a postscript – it’s presented as an add-on once the trip is booked. In the same way someone may say: Would you like fries with that?, you can hear it being said: Would you like travel insurance with that?

Trust us – this is not the most effective way to sell travel insurance.

It was not all that long ago that phones were anything but smart.  Simply a device to communicate with others, they were indeed used to call travel agents, airlines, hotels and others to arrange elements of travel. Today, we can and do use smarter phones to do all of the above, often more efficiently than before.

When planning any trip, anywhere in the world, most travelers come prepared. They take along appropriate clothing; think about where they will be going and what they will be doing when they get there. While up-front costs are well defined, they try tobudget for expenses along the way too. That’s on any business or pleasure trip. The world of Adventure Travel can have some dramatic outcomes, demanding special attention be paid to everything from travel gear to travel protection. Some of that attentionis obvious and easy to define, some not so much.

You might say that Andy Lange is a travel insurance advocate. As the owner of Lange Travel, Andy has firsthand knowledge of the importance of having travel insurance. Travel agents like Andy don’t just sell insurance – they provide a critical service that is needed during what is possibly the most important and most stressful moment of a person’s life. RoamRight interviewed Andy to learn more about how he sells travel insurance to his clients and why he believes in the product so much.

The easy answer to which tours are most apt to be a good fit and easy sale for travel protection will include travel to ‘hot spots’.  Areas of political, economic or civil unrest come to mind.

You never know when a medical emergency will occur, and when you rely on Medicare for insurance, understanding your coverage is essential before you travel internationally.

Taking responsibility for travelers anywhere in the world is a big charge. You want to provide the best travel experience for your clients, while protecting them from the risks that are inherent with travel. One way to do that is to make sure their travel insurance needs are met.

When determining needs for travel insurance, considering the frequency of traveling domestically and internationally is important, for more reasons than one might imagine. It makes sense to cover flight delays and lost luggage regardless of where and when we travel. Cancellation too is important whether traveling by land, air or sea. Still, considering domestic travel as a place to start and then layering appropriate coverage on top of that for international travel makes sense in a number of ways.

The title of this article suggests that there is a perfect time in the selling process for travel agents to recommend buying travel insurance, and indeed there is. But no one formula for success will convert that effort into a sale. That process begins well before the booking even occurs.

To try slipping in “Shall I add the travel insurance?” when gathering required booking details works well for some travel agents. They are happy with their results and see no reason to change what works. But I would almost guarantee you that the percentage of clients taking them up on the offer is far less than agents who make a point of going about the entire topic of travel insurance in a more engaging way.

If you’re like most organizations, you’ve used the same travel insurance provider for years simply because it works for you. Plus, who has the time to research other options? And what should you look for in those options? To save you time, we’ve simplified the process for you.

Starting on May 1, 2018, all travelers to Ecuador and the Galapagos Islands will need to have health insurance. This is how RoamRight can help.