Welcome to the Travel Insurance Learning Center

5 Ways To Make The Most Of Your Social Media Channels

Published on Wednesday, March 29, 2017
Find out how travel professionals can use social mediaDo you use social media to boost your travel business? Here are a few ideas on how to use your social media channels to gain new clients.

Travel News - March 2017

Published on Wednesday, March 29, 2017
Travel News March 2017Information on the device ban on some flights as well as an introduction to a new app for frequent skiiers. Also, what in the world happens to all the lost luggage every year?
Antimo Cimino of VoomagoThere is a big difference between being a tourist and being a traveler. Discover how one company, Voomago, encourages its traveler to have immersive experiences on their journeys.

Are you an idea machine?

Published on Wednesday, March 22, 2017
Share your travel ideas with RoamRightAt RoamRight, we're always looking for ideas and inspiration that will benefit our travel partners. Do you have something that you would like to share with our readers? We'd love to hear from you!

Spring Break and Travel Insurance

Published on Wednesday, March 15, 2017
Travel insurance and spring breakYou may think it's too late to buy travel insurance for spring break, but it's not. Find out what benefits your clients can get with last-minute travel insurance.

Why Voomago Uses RoamRight - and You Should Too

Published on Wednesday, February 15, 2017
Voomago Travel LogoRoamRight spoke with Antimo Cimino, a founder of Voomago Travel, to find out why he chose RoamRight as his company's travel insurance partner.

Last-Minute Valentine's Day Travel Ideas

Published on Wednesday, February 8, 2017
Last minute Valentines Day travel ideasValentine’s Day is just around the corner, and it’s not too late to book a romantic trip for your clients. Depending on what your travelers like most about the holiday, here are a few ideas.

Travel News - January 2017

Published on Wednesday, January 25, 2017
Travel News for January 2017Here are a few travel news items that grabbed our attention in the past month. These informative articles include updates on the travel industry as well as ideas and inspiration for growing your own travel business.

New Year’s Resolutions For Your Travel Agency

Published on Wednesday, January 11, 2017
Travel agencies should have new years resolutions too.We’re more than a week into the new year and while you may or may not be going strong on your personal resolutions, how are you doing on your business resolutions? Have you made any plans or set any goals for your agency? Here are a few ideas that may help your travel agency – and your travelers – in 2017.

Must-Visit Destinations for 2017

Published on Wednesday, January 4, 2017
Curaçao, a Dutch Caribbean island, is known for its beaches tucked into coves and its expansive coral reefs rich with marine life FTAs you plan your clients' trips for 2017, keep these destinations in mind.

RoamRight's expert travel bloggers created this list of must-visit destinations for the new year.

A Detailed Tour Of The RoamRight Mobile App

Published on Wednesday, December 28, 2016
Take a tour of the RoamRight mobile appYour clients are more connected than ever before. Use the RoamRight travel insurance app to encourage them to choose RoamRight travel insurance for their trip.

Want to know what's in the app? Watch our short webinar for more details.

Tips for Helping Your Travelers Plan Winter Trips

Published on Wednesday, December 21, 2016
Skis are a pair of long narrow pieces of hard flexible material, typically pointed and turned up at the front, fastened under the feet for gliding over snow FTThe holiday season may already be here, but there is still plenty of time to plan winter travel. Read about how RoamRight's team of travel bloggers can help you plan a winter getaway for your clients.

How RoamRight Can Help Your Travelers Pick a Destination

Published on Wednesday, December 14, 2016
Country Page2

Not only can RoamRight help protect your clients while they travel, but we can also help your clients find the perfect travel destination for them and their travel needs.

In this blog post, learn how RoamRight's Travel Destination pages can provide useful information for travelers, as well as providing details that help them to choose if traveling to that country is right for them. 

Find out how to help your clients during a medical emergency abroadYour clients most likely do not have a hospital visit on the agenda for their trip abroad, but it is something that they - and you - should be prepared for in the event an unfortunate accident or sickness happens them while on the road.

Here we'll share what your clients should do to prepare for their trip and what to do during and after an emergency visit to the hospital.

Hot Destinations: Denmark

Published on Wednesday, November 30, 2016
Travel agents love DenmarkDenmark is a country steeped in history as well as natural beauty, and is gaining the attention of international travelers. Danes consistently rank as some of the happiest citizens in the world, and their capital city, Copenhagen, is often described similar to Portland, Oregon: a mix of diverse geography, great food, and quirkiness. How quirky? They host events like World Pillow Fight Day every year.

Let’s explore more about Denmark, why your clients would want to visit, and how they can protect their trip with travel insurance.

How to Use Videos to Sell Travel Insurance

Published on Wednesday, November 23, 2016
Videos make it easier to sell travel insuranceLook around: arguably the most powerful form of media today is not the printed word or still photos, but videos. Take a peek at your social media timelines. How many “quick-and-easy” recipe videos do you see shared by your friends? What about news summary videos?Or the “must visit” travel destination videos?

It’s a digital world and video is winning. Videos are keeping the attention of an audience that is being inundated by dozens of other stimuli, and even eliciting emotion. 


Travel Insurance and Natural Disasters

Published on Wednesday, November 16, 2016
Travel insurance protects against natural disastersWhen planning a trip, the possibility of a natural disaster striking is often overlooked or minimized. Sure, your travelers might make contingency plans if they’re booking a Caribbean cruise during hurricane season or flying through Chicago during winter, but what about the disasters that aren’t predictable - like an earthquake or volcano? How can your travelers plan for those?

In short, make sure your clients have a good travel insurance policy that covers against natural disasters. The types of situations covered and the type of coverage itself will vary from provider to provider, so it’s important to understand the ins and outs of the policies you sell to your travelers.

Do Your Clients Need Travel Insurance for Domestic Trips?

Published on Wednesday, November 9, 2016
Sometimes, travel insurance is forgotten when planning a domestic trip. But why? There are many benefits travel insurance can provide for travelers who are not leaving the country. For example, would you fly from Hawaii to the continental United Statesunprotected? Learn why travel insurance is not only smart for international trips but for domestic ones as well.

We’ll be at NACTA and CruiseWorld. Will you?

Published on Wednesday, November 2, 2016
RoamRight will be at Cruiseworld and NACTA.Find out how to connect with the RoamRight team at two of the biggest tradeshows for travel agents - the NACTA Annual Conference and Cruiseworld.

Travel Insurance For Military Families

Published on Wednesday, October 26, 2016
Travel insurance for military families

Military families have unique needs when it comes to travel insurance. What if orders are changed? Or someone is called to duty? Find out how RoamRight's plans address these issues for this valuable segment of our society.

Destination weddings always need travel insuranceA wedding is supposed to be the happiest day of a couple’s lives, surrounded by their friends, family, and loved ones to celebrate and enjoy the day. For destination weddings, all of the guests, including the bride and groom have to travel, but the triptoabeautifullocation is a special event in itself. Except, what if something goes wrong?

[Infographic] What Do Travelers Say About RoamRight?

Published on Wednesday, October 12, 2016
How do travelers describe RoamRight?At RoamRight, it is all about customer experience. See how RoamRight ranks among competitors on review sites such as TrustPilotSquareMouth, and InsureMyTrip. You can also find some of our favorite reviews as well as some other fun information about what travelers online are saying about their RoamRight experience.

Insure Your Holiday Travel Plans

Published on Wednesday, October 5, 2016
Insure your holiday travels with RoamRight The holidays are a fun, but stressful, time of year, and holiday travel can be all of the stress without any of the fun. To help your clients protect their family togetherness time, as well as feel more festive, insurance can help protect them.

Does Travel Insurance Cover Terrorism?

Published on Wednesday, September 28, 2016
Find out how RoamRight travel insurance covers terrorismTerrorism is becoming a real concern for travelers and travel planners. Find out how your clients can protect their trips with RoamRight travel insurance. What happens if an attack occurs before they leave home? Or worse - while they are on their trip?

What Happens If You Offer Travel Insurance 100% of the Time

Published on Wednesday, September 21, 2016
Offering travel insurance with every booking can help boost your bottom line.Offering travel insurance should be as much the part of your booking process as getting your client’s name and birthday: You should do it for every client you sell to.

Find out what may happen to your bottom line if every client you booked bought travel insurance through you.
Where’d They Go: Most (and Least) Visited Spring and Summer 2016 Travel Locations [Infographic]

Spring and Summer are the top travel seasons every year. But where does everyone go? Top travel insurance provider RoamRight explores the most and least visited locations over this past travel season, and where the hottest locations will be for the fall.

From France to American Samoa, to United Kingdom to St. Helena, RoamRight travelers went to many different places this summer travel season. 

How to Help Your Baby Boomers Stay Protected With Travel Insurance

Published on Wednesday, September 7, 2016
Baby boomers need travel insurance. Ask any travel agent or tour provider which demographic makes up the majority of their travelers, and they’ll say Baby Boomers. Baby Boomers are over the age of 55, generally with an empty nest and near retirement. This demographic is traveling, and traveling a lot, because they finally have the time and money to do so.

Don’t Assume Your Clients See The Value In Travel Insurance

Published on Wednesday, August 31, 2016
Make sure you clients see the value of travel insurance.How do you offer travel insurance to your customers? Do you have a frank conversation with them about its value? Or do you just include it as a brochure in the package of information you give them?

If you aren’t speaking directly to your clients about travel insurance, you are missing out on a valuable opportunity. The truth is, in the U.S., travelers may not always see the need for insurance. As their travel agent, you may need to make the caseforthem. Find out how.

5 Reasons Why Generation X Should Buy Travel Insurance

Published on Wednesday, August 24, 2016

5 Reasons Gen X Travelers Need Travel InsuranceWhile  Millennials are the fastest growing demographic of travelers and value experiences over material things, Generation X consumers are more likely to prioritize family life and togetherness. Deep into their career phase of life, Gen Xers have commitments that pull them in any number of directions – work, family, business travel, and home ownership – all competing for quiet time and leisure travel. So when this demographic takes a trip, the time is precious and cherished. 

This post features tips to help Gen X travelers insure their future trips. 

How To Help Travelers Plan a Trip to Iceland

Published on Wednesday, August 17, 2016

How to Plan a Trip to IcelandIceland’s cool climate is getting a lot of hot attention right now. With the introduction of a low-cost airline offering non-stop, direct flights from many East Coast cities to Reykjavik, more travelers have Iceland in their horizon than ever before. 

Learnhow to help your travelers plan the perfect trip to the majestic country that is Iceland.
Why You Should Use Your Travelers' Email Address

We all want to be as helpful as possible when guiding our travelers in booking a trip. Purchasing travel insurance for them is one important step in ensuring you are doing everything possible to provide your customers with the best service possible. 

However, there is one important thing that many agents do that can actually hamper their travelers’ experiences – and their future travel insurance sales: Using your own email address to buy the RoamRight policy instead of your client’s email. 

RoamRight offers a suite of benefits and perks for insured travelers that they only are able to access if their own email address is the one associated with the purchased policy. 

Introducing RoamRight’s New Multi-Trip Plan

Published on Wednesday, August 3, 2016
The RoamRight Multi-Trip plan is great for frequent travelers.At RoamRight, we continue to improve our products to meet the changing needs of our customers. One product we recently updated was our Multi-Trip product for frequent travelers.

Read this post to find out about the latest changes to this travel insurance product that is great for travelers taking multiple trips each year.

How to Help Travelers Plan a Trip to U.S. National Parks

Published on Wednesday, July 27, 2016

How to Plan a Trip to National ParksIn 2016, the United States National Parks Service is celebrating its 100th birthday with celebrations all across America in some of the best parks and recreation areas found anywhere in the world. Discover some of the most-forgotten yet most-interesting National Parks in the U.S. and some of the amazing activities travelers can experience. 

Additionally, learn what additional travel insurance travelers may need when visiting a specific park. See what National Park activities may require RoamRight's Adventure Plan or Hazardous Sports add-on. 

Legacy Commissions – What Are They And How Do They Work?

Published on Wednesday, July 20, 2016
Legacy commissions allow travel agents to earn more moneyWhen you become a RoamRight partner, you’ll earn a commission or affiliate fee on every travel insurance sale that comes through you. But did you know you can also earn commissions on future sales?

If you encourage your travelers to set up an account with RoamRight, and they buy directly through that account in the future, you’ll get the commission. It’s our way of saying “Thank you” for introducing your clients to us.

What Does Travel Insurance Cover with Airbnb and Uber?

Published on Wednesday, July 13, 2016

What does your travel insurance policy cover with Airbnb and UberMillions of people every day are using online services like Airbnb and Uber to make travel easier. These services are beginning to replace traditional travel necessities such as hotels and public transportation, staples of many travel insurance plans. 

But with Airbnb and Uber becoming more mainstream, how are travel insurance policies designed to help protect the travelers using these services?

How to Help Travelers Book a Trip to Cuba

Published on Wednesday, July 6, 2016

Cuba is a great place to visitSince the United States placed an embargo on Cuba in 1960, Cuba has been a bit of a mystery to U.S. travelers. Now, with travel and economic sanctions being eased, U.S. citizens can now legally travel to Cuba through certain channels.

Unlike booking travel to most other countries, sending travelers to Cuba is a bit different. Here are some helpful tips that travel agents should know in preparation for the American tourist rush to Cuba. 

The One App Your Clients Need Before Their Trip

Published on Wednesday, June 29, 2016
RoamRight App VideoYour travelers deserve to have a nice, relaxing trip. So what can you do to ensure that their next trip is their best trip? Well, it could be as simple as introducing them to the RoamRight app.

The RoamRight app features practical -- and sometimes life-saving -- features that can help ensure your travelers have a smooth trip. Save important travel documents, stay up-to-date on travel alerts, have medical translations at your fingertips, and much more with the RoamRight mobile app.

How RoamRight Helps Your Clients During A Time Of Chaos

Published on Wednesday, June 22, 2016
RoamRight reaches out to your travelers by email in an emergency.When a significant event occurs that is likely to impact travelers and travel plans, RoamRight has two ways of reaching out to travelers: through our mobile app and by email.

Proactively contacting travelers in an emergency reassures them that we are here to care for them. Find out more about this exciting service from RoamRight.

How To Sell Travel Insurance To Millennials

Published on Wednesday, June 15, 2016
Millennials are traveling, and they need travel insuranceMillennials are everywhere and businesses across pretty much every industry have had to alter their sales tactics to appeal to this new demographic. This generation of travelers is one of the fastest growing segments in the industry, making up a fifth of all global travelers. Millennials love to travel, have money to spend and, most importantly, make decisions in an entirely different manner than their predecessors.
Travel insurance for hurricanes should be purchased earlyUnlike other natural disasters, hurricanes are slightly more predictable and travelers can get information about the storm ahead of time. This makes travelers a bit more confident in their travel plans. However each year, RoamRight sees a handful of travelers who opted out of insurance – until it was too late.

If you have travelers going anywhere along the Atlantic Coast, the Gulf of Mexico or the Caribbean, they should be prepared.

How to Be Productive at a Work Conference

Published on Wednesday, June 1, 2016
You can be productive while at a work conferenceTraveling for work can be a double edged sword: on the one hand you get a break from the office, the chance to socialize (or network, if you're fancy) with new people and a change of scenery. On the other hand, it's simply too easy to fall behind on actual work when you're having fun on the road.

Here are a few tips to help you make the most of your conference while still staying on task at work.

How Hard Is It To Change Travel Insurance Providers?

Published on Wednesday, May 25, 2016
Switching to RoamRight for your travel insurance provider is easy. Often, it isn’t until a travel insurance provider disappoints – such as through a claim denial that you don’t agree with or because of legal or compliance issues – that an agent may consider switching carriers. It just seems like too much of a hassle for many agents.

The truth is, it’s easy to change travel insurance providers, and it’s easy to get started with RoamRight. Unless you have some kind of exclusivity clause with your current provider, there’s actually no reason why you shouldn’t at least consider RoamRight to protect your travelers.
Save time by using RoamRight's abandoned quote emails.Chasing down travel insurance quotes is time consuming. Let RoamRight do the work for you! Find out how you can use RoamRight to remind your travelers to buy travel insurance before their next trip.

5 Things To Look For In A Travel Health Insurance Plan

Published on Wednesday, May 11, 2016
Travelers health insurance is an essential part of trip planning.While most travelers want trip cancellation protection, some may only need travel health insurance, or travel medical insurance, to protect them on their trip. However, each medical plan has different features – do you know what your travelers need? Here are five things to look for in a health insurance plan for your travelers.

Why You Need To Offer Your Clients Travel Insurance ASAP

Published on Wednesday, May 4, 2016
Travel insurance should be bought earlyIn an unofficial survey, the RoamRight customer service team said that if they could get people to understand one thing about their travel insurance, it would be to buy early. Ideally, travel insurance should be purchased at the same time as the first deposit is made on a trip. Waiting could mean missing out on valuable benefits.

Schengen Visa and Travel Insurance

Published on Wednesday, April 27, 2016
Schengen Countries require travel insurance.If your travelers go to Europe, you’re probably very familiar with the Schengen Visa. Schengen countries allow travelers to go freely across borders.

RoamRight offers several plans that meet the requirements of the Schengen Visa. Find out how you can offer these travel insurance plans to your travelers.

Why One Agent Chose RoamRight Travel Insurance

Published on Wednesday, April 20, 2016
Soul at Sea cruises is a RoamRight partner.Amber Young at Soul at Sea cruises gives us insight as to why she chose to become a RoamRight partner. She also gives advice on how you too can make the most of offering RoamRight travel insurance to your clients.

Tips for Choosing a Vacation Rental

Published on Wednesday, April 13, 2016
Tips for choosing a vacation rental homeRenting a vacation home is growing in popularity for travelers who prefer the sanctuary of a private home over the sometimes chaotic schedule of large hotels and resorts. Talk with your clients about their lifestyle and previous vacation experiences to see if this is something they might like.
Overcoming objections to travel insurance USAYour travelers may think they can skip the travel insurance if they are staying in the United States. After all, they’ll be in their home country with quality medical care. And many places offer refunds for cancellations, so why should they spend money on a travel insurance USA plan?

Here are a few common objects agents may hear when talking about travel insurance for domestic trips, and how you can address them.

Diving Vacations - What To Know Before The Trip

Published on Wednesday, March 30, 2016
SCUBA diving insurance is important for any dive vacation.

Diving vacations, whether it’s the entire trip or just a day’s activity, are increasingly popular but it’s important that your clients are informed before embarking on a tropical diving trip. Smart travel agents and tour operators understand the importance of preparing their clients for this unique vacation style, whether it’s recommending a local dive center to refresh skills or become certified before leaving home. Here are just a couple of the many you’re your scuba divering clients should consider in order to avoid complications and insure their health and well-being on a vacation that includes a fair amount of diving.

Road trip insurance is a key part of driving vacationsRenting and driving a car in another country can be a scary experience no matter how experienced the traveler. The first time my husband and I traveled in Spain, we rented a car in Sevilla and drove to the village of Nerja on the Mediterranean, an area known as the Costa del Sol, or Coast of the Sun. It’s where I celebrated a significant birthday and life was good.

Until we were just a few miles from the Sevilla airport for our return flight home. Road construction forced four lanes of traffic into two via an army of orange barrels and cones. As we slowly merged into another lane, we clipped the side view mirror on an orange barrel, snapping it off and shattering the driver’s window.

Ski Vacation Safety for RoamRight

Published on Wednesday, March 16, 2016
Review these safety tips with your clients when you plan their ski and snowboarding vacations.A wonderful, weeklong ski vacation is something many individuals and families look forward to all year. They come to you, their travel expert, for the best air fares, condo prices and packages, as well as information on special events and other activities in an effort to plan the best snow-packed getaway possible.

But too often, they overlook some of the simplest things that can be done to ensure a great mountain vacation. Offer these simple steps and words of wisdom for before and during their trip to ensure your clients minimize risk of injury and illness.

What Your Clients Should Know About Train Travel

Published on Wednesday, March 9, 2016
Follow these tips to give your travelers a great train vacation.Once while traveling in northern British Columbia, my train stop was a couple of cinder blocks and a piece of plywood, identified to passersby with a simple red flag. The lodge we were visiting was a few miles away and this was the most convenient transportation option. Lodge operators picked us up, literally out in the middle of nowhere, and the train picked us up there again a few days later. No airline would have been able to provide the service.

Keep Your Travelers Traveling

Published on Wednesday, March 2, 2016
5 Ways to Reassure Your TravelersIn the recent past, we've seen events that make many travelers question whether or not it’s safe to even leave home. People acknowledge that these events scare them, but they don’t want to miss out on the opportunities that travel presents.

RoamRight can show you how to help your clients protect themselves, gain "travel" peace of mind, and keep traveling.

A New Travel Trend: Hut to Hut Hiking

Published on Wednesday, February 24, 2016

Hut To Hut Hiking is popular in Switzerland. Plan a trip for your clients.Inspired by books like Cheryl Strayed’s Wild and Bill Bryson’s A Walk in the Woods, and the movies based on these books starring Reese Witherspoon, Robert Redford, and Nick Nolte, your clients may be asking about vacations where hiking is part of the experience.

RoamRight Launches Community Website For Travelers

Published on Wednesday, February 17, 2016
RoamRight launches a community photo wall to share traveler photos and videos.Travelers love sharing photos. It used to be via slide projector in a darkened living room. Then it was on Facebook. And now it’s on RoamRight. We’ve created an online photo and video gallery for your travelers to share their vacation experiences witheach other. We hope to inspire your clients to keep traveling, explore new places, and see the world.

Agent Insights: Wish You Were Here Vacations

Published on Wednesday, February 10, 2016
Wish You Were Here Vacations - Katina BradleyKatina Bradley, of Wish You Were Here Vacations, talks about why she loves travel and why she recommends RoamRight travel insurance.

The Zika Virus and the Travel Community

Published on Wednesday, February 3, 2016
Caribbean IslandThe Zika virus is having a significant impact on the travel community. Honeymoons, babymoons, and vacations are all being rescheduled or postponed because of the fear of infection. In fact, our assistance provider, On Call International conducted a survey which found that up to 64% of Americans would cancel their trip because of the virus.

The Time is Now

Published on Wednesday, January 27, 2016
snowstormIn the wake of Winter Storm Jonas, it’s the perfect time to talk to your clients about travel insurance.

The East Coast came to a standstill this week as Winter Storm Jonas brought record-breaking snowfalls. More than 13,000 flights were delayed or cancelled, rail service was shutdown, and major interstates were closed. While governments worked hard to keep their cities moving, many travelers found that they would not be moving for a while.

Is It Covered? II

Published on Wednesday, January 20, 2016
questionThis post continues our series “Is it covered?” Carefully evaluating plan information and coverage to help assure travelers that they are protected for possible mishaps or issues specific to their circumstances is critical for travel professionals. In this series we will review different scenarios that may challenge your insurance knowledge, and in so doing sharpen your skills for assisting your travelers and determining the best coverage choices.

5 Ways to Reassure Your Travelers in an Uncertain World

Published on Wednesday, January 13, 2016
5 Ways to Reassure TravelersIn the aftermath of Paris and other terrorist attacks, how do you reassure your travelers that it’s okay to keep traveling? This webinar can help you learn how to keep your clients traveling!
use video

Adding a video to your website can increase the sales - and therefore your earnings - from travel insurance. It's easy to do, too! Simply follow these steps to embed a travel insurance video to your site.

Will Your Travelers Be Able To Fly In 2016?

Published on Wednesday, December 30, 2015
You may need a passport to fly in 2016Ten years ago, Congress passed the Real ID act, which requires enhanced security for identification such as drivers’ licenses. The requirements of this act have been implemented in a phased approach, and 2016 will mark the deadline for the last phase: airline travel. Are your travelers ready?

Travel Topics People Are Talking About as 2015 Winds Down

Published on Wednesday, December 23, 2015
2015 Travel TopicsWith the increase in end-of-the-year travel, there’s also a increase in buzz in the travel industry. Here are some headlines that have caught our attention in the past few weeks.

The Mobile Phone as a Travel Tool

Published on Wednesday, December 16, 2015
cell phoneAccording to Pew Research*, as of October 2014, 90% of American adults own a cell phone. So how can you make supporting your travelers easier and their journeys proceed more smoothly by leveraging this piece of equipment? We’ve compiled a list of some of the best travel-related apps and a few other useful resources that you can share with your clients.

Is It Covered?

Published on Wednesday, December 9, 2015
questionIn an uncertain world, travelers purchase travel insurance to have peace of mind that they are covered financially and/or medically when they travel. In this series we will review different scenarios that may challenge your insurance knowledge, and in so doing sharpen your skills for assisting your travelers and determining the best coverage choices.

Senior Travelers and Travel Insurance

Published on Wednesday, December 2, 2015
An elderly woman looks forward to traveling to Norway.At almost 90 years old, Betty* was looking forward to her three-week trip to Norway. She was going to see the midnight sun, eat pickled herring, and venture into the Arctic Circle.A week into her trip, Betty developed a case of pneumonia. She experienced respiratory distress, was hospitalized, and put on a ventilator to help her breathe. Ultimately, she stayed in the hospital for 20 days before she was able to fly home via air ambulance. The cost of her evacuation? Almost $90,000.

Case Study - Medical Emergency in Italy

Published on Wednesday, November 25, 2015
A stroke in Italy cost one family almost $90,000.Imagine you have a client who decided to give his mom a birthday surprise with a vacation to Italy! The whole family is excited and the trip has been going exactly as planned. Then something happens that you’ll never forget: The mom has a stroke and is hospitalized. What would you do?

In The Wake Of Terror: How To Prepare Your Travelers For Next Time

Published on Wednesday, November 18, 2015

Paris, France, is a top destination for touristsIt was every traveler’s worst nightmare. Last Friday, a series of coordinated terrorist attacks took place in Paris, France. Everyday people, doing everyday things – some who were far from home - were suddenly victims of horrific violence. As news came out,the death tolls continued to rise: 129 people died and more than 340 were injured.

Mobile Passports And Your Travelers

Published on Tuesday, November 10, 2015
Download this app for Mobile PassportsFive airports are testing mobile passports. If you or your travelers have gone through Seattle-Tacoma, San Francisco, Chicago O’Hare, Atlanta’s Hartsfield-Jackson, or Miami International, you may have seen them. The idea is to move travelers through customs faster by making the passport process digital. In fact, with a mobile passport, travelers can submit their information to customs as soon as they can use their cell phones upon landing. So how does it work?
Understanding travel insurance

In a perfect world, travelers might be required to take a test after buying travel insurance, just to be sure they know what they have.  Major misconceptions, leading to disappointment down the line when an inappropriate claim is made and rejected mightbe eliminated…if they could be forced to take that test.  Stop right there, and that strategy is riddled with customer un-friendly problems.  While sellers of travel might want to ensure that travelers understand their coverage, we all know that readingpolicies is about as interesting as watching paint dry.  Still, if those who sell travel protection do a good job of selling it in the first place, understanding comes naturally.

How Agents Can Work With Bloggers and Social Media

Published on Tuesday, October 27, 2015
working with bloggers

Agents spend a great amount of time tending to existing clients. Indeed, that function is a big part of retaining those clients and the time is well spent. But what about identifying and gaining new clients?  How do agents today grow their business fortomorrow? Word-of-mouth recommendation from happy travelers goes a long way but is limited to a small circle of their friends. Traditional forms of advertising might bring potential clients but the return on that investment is often elusive. Still, thosetraditional methods of engaging existing and potential clients are well defined as opposed to the vast, unknown world of the Internet, social media and blogging, right? Actually, ‘wrong’ is the correct answer, as mainstream business is finding its placein cyberspace.

Don't Let Travel Insurance be an Afterthought

Published on Tuesday, October 20, 2015
Protect your trip with travel insurance

For many travel agents and tour operators, it seems like offering travel insurance is a postscript – it’s presented as an add-on once the trip is booked. In the same way someone may say: Would you like fries with that?, you can hear it being said: Would you like travel insurance with that?

Trust us – this is not the most effective way to sell travel insurance.

Check-a-Box Versus Third Party Coverage

Published on Tuesday, October 13, 2015
Regardless of which travel product we speak of, almost all will include an option to add travel protection just by checking a box. It’s the easy way to include some kind of coverage, which might make some sense. Still, the notion that some ‘coverage is better than no coverage’ can be misleading if not a critical error.

How Smartphones Have Changed The Travel Industry

Published on Tuesday, October 6, 2015
Train smartphone

It was not all that long ago that phones were anything but smart.  Simply a device to communicate with others, they were indeed used to call travel agents, airlines, hotels and others to arrange elements of travel. Today, we can and do use smarter phones to do all of the above, often more efficiently than before.

What to Do When Crisis Hits Your Client's Trip

Published on Tuesday, September 29, 2015
travel crisis cancelledHaving travel protection provides a bit of security to travelers, knowing if something goes wrong and that something is covered, things will turn out better for them.  Still, travelers don’t want anything to go wrong. But, the mere fact that they bought travel protection in the first place can be a measure of how important it is to them that everything goes smoothly.

Extreme Adventure - What Your Clients Should Know Before They Go

Published on Tuesday, September 22, 2015
adventure_flying

When planning any trip, anywhere in the world, most travelers come prepared. They take along appropriate clothing; think about where they will be going and what they will be doing when they get there. While up-front costs are well defined, they try tobudget for expenses along the way too. That’s on any business or pleasure trip. The world of Adventure Travel can have some dramatic outcomes, demanding special attention be paid to everything from travel gear to travel protection. Some of that attentionis obvious and easy to define, some not so much.

RoamRight's technology helps your travelers.

You might say that Andy Lange is a travel insurance advocate. As the owner of Lange Travel, Andy has firsthand knowledge of the importance of having travel insurance. Travel agents like Andy don’t just sell insurance – they provide a critical service that is needed during what is possibly the most important and most stressful moment of a person’s life. RoamRight interviewed Andy to learn more about how he sells travel insurance to his clients and why he believes in the product so much.

Four Tours Perfect For Travel Insurance

Published on Tuesday, September 8, 2015
RoamRight's technology helps your travelers.

The easy answer to which tours are most apt to be a good fit and easy sale for travel protection will include travel to ‘hot spots’.  Areas of political, economic or civil unrest come to mind.

RoamRight helps in an emergency

You never know when a medical emergency will occur, and when you rely on Medicare for insurance, understanding your coverage is essential before you travel internationally.

Supporting Your Travelers Around the World

Published on Tuesday, August 25, 2015
RoamRight helps you protect your travelers.

Taking responsibility for travelers anywhere in the world is a big charge. You want to provide the best travel experience for your clients, while protecting them from the risks that are inherent with travel. One way to do that is to make sure their travel insurance needs are met.

Hurricanes - What You Should Know About Insurance Coverage

Published on Tuesday, August 18, 2015
Make sure your travelers are protected during hurricane season.We buy travel insurance for a number of really good reasons, many of which provide easy to understand assurance that if something goes wrong, we’re covered. Not so easy to understand is insurance against ‘acts of God,’ which includes hurricanes, floods, earthquakes and probably volcano eruptions.
RoamRight's technology helps your travelers.

When determining needs for travel insurance, considering the frequency of traveling domestically and internationally is important, for more reasons than one might imagine. It makes sense to cover flight delays and lost luggage regardless of where and when we travel. Cancellation too is important whether traveling by land, air or sea. Still, considering domestic travel as a place to start and then layering appropriate coverage on top of that for international travel makes sense in a number of ways.

The Travel Insurance Critical Point

Published on Wednesday, July 29, 2015

The title of this article suggests that there is a perfect time in the selling process for travel agents to recommend buying travel insurance, and indeed there is. But no one formula for success will convert that effort into a sale. That process begins well before the booking even occurs.

To try slipping in “Shall I add the travel insurance?” when gathering required booking details works well for some travel agents. They are happy with their results and see no reason to change what works. But I would almost guarantee you that the percentage of clients taking them up on the offer is far less than agents who make a point of going about the entire topic of travel insurance in a more engaging way.

5 Things to Look for in a Travel Insurance Provider

Published on Wednesday, July 29, 2015
Travel agents and tour operators can use RoamRight to protect their clients - cover

If you’re like most organizations, you’ve used the same travel insurance provider for years simply because it works for you. Plus, who has the time to research other options? And what should you look for in those options? To save you time, we’ve simplified the process for you.

Starting on May 1, 2018, all travelers to Ecuador and the Galapagos Islands will need to have health insurance. This is how RoamRight can help. 

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