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Your Satisfaction Guaranteed

RoamRight's money-back guarantee allows you to evaluate your travel insurance.Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner.

RoamRight will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan.

All cancellation requests must be submitted in writing. You can email your request to customerservice@roamright.com.

*Not available to residents of New York and Washington.
**Residents of Indiana have up to 30 days from the effective date of coverage.

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RoamRight’s travel insurance plans protect leisure, business, student, and group travelers with both domestic and international trips. RoamRight is a registered trade name and brand used by a unit of Arch Insurance Company, a provider of global travel insurance. Our staff and customer service representatives have the expertise to offer customers information about trip and medical insurance packages, travel planning, and coverage options.

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Need Emergency Help?

Call RoamRight's 24/7 Assistance Line
Toll-free within the US 1-866-443-6971
Collect outside the US: 1-603-328-1382

RoamRight Customer Service
Available 24/7
1-800-699-3845

RoamRight Claims
(M-F 8:30AM - 5:00PM ET)
1-855-762-6252

The RoamRight mark is used by Arch Insurance Company and owned by its parent company, Arch Capital Group (U.S.).
All insurance products offered and underwritten by Arch Insurance Company.
Copyright © 2012 - 2016 Arch Insurance Company. All rights reserved.

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